Harbor & Co Esthetics

Policies as of Feb 1 2024 Confirmation: 3 days before your appointment you will get a confirmation text. Click the link scroll down and click “confirm” to confirm your appointment. If you ignore this text & do no confirm your appointment within 48 hours your appointment will be cancelled, you will receive a cancellation text and you will be charged 50% of your service. I can not be unsure if you are showing up to your appointment and the spot can be given to a client on the waitlist. Cancellation: You will be charged 100% of your service if you: - no show/no call - cancel day of your appointment You will be charged 50% of your service if you: - cancel 48 hours before you’re appointment If you need to cancel or reschedule you must do so 72 hours(3days before your appointment to avoid being charged. You should know if you will be available at a certain date/time you signed up for in advanced. Refunds: I do not offer refunds on any treatment under any circumstance. Products can be refunded within the first week of purchasing. Within 5-7 days of using your skin will show you if it agrees with it or not. Products need to be majority full in order to refund. If the product is half empty i will deny your refund. Phone: I understand clients have children, work etc. and may need to check a text or phone call during your appointment. However, if you plan on working on your phone, answering emails/texts or or talking for an extended period of time i will end your service early and and you will be charged 100% of your scheduled service Kids: if you come with a child i will prompt you to reschedule. You will be charged 100% of your service Etiquette: i treat all my clients with respect, and expect the same in return. If you are disrespectful towards me or inappropriate comments are said i will refrain from working with you. You will be banned from my business.